Cookies Policy

Cookies Policy

To facilitate your browsing on this website, Prosegur informs you that it uses Cookies or other files with a similar functionality (hereinafter, the "Cookies").

In any case, we inform you that Prosegur is responsible for the Cookies and the processing of the data obtained through our own and third party Cookies, deciding on the purpose, content and use of the processing of the information collected.

What is a Cookie?

Cookies are small data files that are installed on the user's computer or mobile device and allow the user to store or retrieve the information generated by their activity on the network, through their computer or their mobile device. This improves and personalises the user's experience of the website and the services it offers. 

Use of Cookies by the Provider

During access to and browsing of the website, Prosegur can store or record IP addresses, user preferences, the type of device used, identify the user, or store and retrieve information on browsing habits, whose purpose is statistical in relation to the number of visits or website traffic, in addition to offering a more personalised experience for your browsing, or remembering your login data, even on different devices.

This Prosegur website can use the following cookies, either its own or those of authorised third parties:

  • Technical cookies: Needed for the proper functioning of the website. These cookies are memorised and only have a temporary validity. These cookies do not permanently record any information on your computer's hard drive, and are basic for controlling traffic and data communication, logging in or completing the purchase process, or sharing content through social networks, among others. These cookies base their usefulness on the temporary tracking of Internet browsing. The user can delete these types of cookies before starting to browse other pages of the website. These Cookies include, amongst others, user input, authentication, user security, multimedia player session and add-on cookies (plug in) to exchange social content.
  • Personalisation cookies: : These allow the user to access the service with certain predefined general characteristics based on a series of criteria in the user's terminal, such as the language, the type of browser through which the user accesses the service, the regional configuration from where they access the service, or remember previous searches from their destinations, etc.
  • Analysis or statistical cookies: Statistical Cookies allow us to know how many times our visitors have been back and the content that is of the most interest to them. Therefore, we can concentrate our efforts on improving the most visited areas and help the User find what they are looking for more easily. Prosegur may use the information about your visit to perform evaluations and statistical calculations on anonymous data and to guarantee the continuity of the service or make improvements to its websites. This information will not be used for any other purpose. Prosegur may use third party analysis Cookies.
  • Advertising cookies: allow the management, in the most efficient way possible, of the advertising spaces on our website, based on criteria such as the edited content or the frequency in which the ads are displayed.
  • Behavioural advertising cookies: they allow the ads you see on our website or other web pages to be more personalised and according to your tastes, avoiding recommendations not related to your interests or preferences, and offering you targeted commercial proposals, developing a specific profile based, for example, on your searches or other browsing habits. Prosegur may use third party advertising Cookies.
  • Geolocation cookies: they allow us to know the location of the User, with prior consent, enabling us to provide certain services or personalise the user's experience.
  • Web beacons: Prosegur may use web beacons by its own means or via third parties. These are small graphic images that allow us to identify whether viewing a certain ad has resulted in the contracting of a service or the purchase of a product, so that we can monitor the results of affiliate websites, in addition to statistical analysis.
  • Pixel tags: this technology allows us to monitor User behaviour on the website and in emails.
  • Social media add-on cookies for tracking: Plug in add-on cookies to exchange social content can be used by third parties to track people, both members and non-members of a social network, to include behavioural advertising or for market research and analysis.
  • AB Tests Cookies: Our Site uses an A/B testing solution that uses cookies to improve the user experience. By using our Site, you agree to such use and its purpose. To withdraw your consent or get more information please visit the AB Tasty Privacy Page.

Prosegur also uses local storage to collect and store personal information locally on the user's device using HTML5 technology, so that data can be recovered even after closing the browser. Although the operation is similar to a cookie, local storage has some differences because it can occupy more space, the stored information is not sent to the server in each request, and it has no expiration, so it must be expressly deleted.

The table below identifies the cookies used on the Prosegur Website, and whether they are proprietary or owned by third parties (and identification of the third party who has been hired or whose services the user has decided to use) and their purpose:

Cookies Used on this Website

Supplier   Crazyegg  
Purpose    It identifies the user with their own code, finds out whether they gave consent in favour of the GDPR and analyses how the user interacts with the website and their variants that are created for tests. Crazy Egg analyses behaviour and reports on frequently used pages and areas by users, making it possible to create groups in reports and report on their overall behaviour. 
Where they are located    .prosegur.es, crazyegg.com
Name of the cookies     Permanent

Cookies Names

   
_ceg.s, _ceg.u, _ceir, _vwo_uuid_v2, ce_login, ceac, cean_asoc ,gdpr_consent, km_ai, km_lv, optimizelyBuckets, optimizelyEndUserId, optimizelySegment, _CEFT

 

Proveedor

Crazyegg

Finalidad

Identifica al usuario con un código propio, recoge si dio el consentimiento a favor de la GDPR y analiza cómo el usuario interacciona con la web y las variantes de las mismas que se crean para tests. Crazy Egg analiza el comportamiento y reporta los informes sobre las páginas y áreas frecuentemente usadas por parte de los usuarios, de manera que pueda crear grupos en los informes e informar del comportamiento global de los mismos.

Dónde se encuentran

.prosegur.es

Permanencia

Permanentes

Nombre de las cookies

_ceg.s, _ceg.u

Proveedor

Doubleclick

Finalidad

Utilizamos una o más cookies para los anuncios que mostramos en toda la Web. Una de nuestras principales cookies de publicidad en los sitios web que no pertenecen a Google se denomina “IDE” y se almacena en navegadores en el dominio doubleclick.net. También se utilizan para mejorar los informes de rendimiento de la campaña y evitar mostrar anuncios que el usuario ya haya visto.

Dónde se encuentran

.doubleclick.net

Permanencia

Permanente

Nombre de las cookies

__gads, __sonar, IDE

Proveedor

Eloqua

Finalidad

Recopilan información sobre cómo los visitantes usan nuestro sitio. Usamos la información para generar reportes y ayudarnos a mejorar nuestro sitio. Toman información de forma anónima. Nos permite saber qué páginas se han visitado y qué formularios se han rellenado. Nos permite asociar esta información con acciones pasadas en la web, siempre que nos haya dado antes el consentimiento, a nivel de cookie.

Dónde se encuentran

.eloqua.com

Permanencia

Permanentes

Nombre de las cookies

ELOQUA, ELQSTATUS

Proveedor

Weborama

Finalidad

Cookie para mantener inicio de sesión, usada normalmente por aplicaciones escritas bajo JSP.

Dónde se encuentran

.weborama.com

Permanencia

Permanentes

Nombre de las cookies

AFFICHE_W

Proveedor

Google

Finalidad

Habilitan la función de registro de la procedencia del usuario. Los datos registrados serán, entre otros, si el usuario llega a nuestro sitio Web por tráfico directo, desde otra web, desde una campaña publicitaria o desde un buscador (indicando la palabra clave utilizada y la fuente.

Dónde se encuentran

.google.com, .google.es

Permanencia

Permanente

Nombre de las cookies

APISID, CONSENT, HSID, NID, SAPISID, SIDCC, SSID, ANID, DV

Finalidad

Contienen registros encriptados y firmados de forma digital de la hora de inicio de sesión más reciente y del ID de cuenta de Google de un usuario. La combinación de estas dos cookies nos permite bloquear muchos tipos de ataques como, por ejemplo, intentos de robo del contenido de los formularios que rellenas en páginas web.

Dónde se encuentran

google.com

Permanencia

Permanente

Nombre de las cookies

AID, APISID, CONSENT, HSID, NID, SAPISID, SID, SIDCC, SSID

Proveedor

Google Adwords

Finalidad

Permite a Google Adwords almacenar información de click en anuncios de la URL, personalizar anuncios y medir las interacciones del usuario con nuestra web.

Dónde se encuentran

.google.es, .googleadservices.com, .prosegur.es, OTZ

Permanencia

Permanente, salvo _gcl_aw y _gcl_dc, que se guardan durante 90 días.

Nombre de las cookies

1P_JAR, APISID, CONSENT, HSID, NID, OGP, OGPC, SAPISID, SID, SSID, AID

Proveedor

gstatic.com

Finalidad

Cookie que transfiere datos a Google para hacer la publicidad más atractiva.

Dónde se encuentran

prosegur.es, gstatic.com

Permanencia

Permanente

Nombre de las cookies

NID

Proveedor

Zopim

Finalidad

Son cookies utilizadas por la herramienta ZOPIM para permitir chatear en directo con la atención al cliente.

Dónde se encuentran

.prosegur.es

Permanencia

Permanente

Nombre de las cookies

__zlcmid

Proveedor

Google Analytics

Finalidad

Permite a Google Analytics recopilar información sobre la procedencia del usuario, su interacción con la web y limitar el porcentaje de solicitudes.

Dónde se encuentran

.google.es, .prosegur.es, .google.com

Permanencia

Permanente, salvo _gid, que se guarda durante 24 horas.

Nombre de las cookies

_ga, _gac_GTM-WMRPGW, _gac_UA-10769087-2, _gat_UA-54239203-1, _gcl_aw, _gcl_dc, _gid

Proveedor

Twitter

Finalidad

Se utilizan debido a nuestros plugins sociales de Twitter, de manera que podamos seguir con facilidad alguna de nuestras cuentas de Twitter, compartir contenido o mostrar el último tweet.

Dónde se encuentran

.twitter.com

Permanencia

Permanente

Nombre de las cookies

_ga, ads_prefs, dnt, eu_cn, guest_id, kdt, personalization_id, remember_checked_on, tfw_exp

Proveedor

YouTube

Finalidad

Permite a Youtube localizar la ubicación del dispositivo que utilizas, mantenerte conectado a tu cuenta de Google al visitar sus servicios, relacionar qué vídeo has visto en Prosegur y mostrarte anuncios relevantes de forma limitada.

Dónde se encuentran

.youtube.com, .prosegur.es

Permanencia

Permanente

Nombre de las cookies

GPS, PREF, VISITOR_INFO1_LIVE, YSC

Cookies Management

You can set your browser to accept or reject cookies. To do so, we suggest that you go to the help section of your browser to find out how to change the configuration you currently use. You can also use "do not track" tools to block tracking cookies.

Likewise, you can revoke the consent you gave Prosegur to use the cookies at any time by configuring your browser. Please see the instructions and manuals of your browser for more information, under the terms provided below:

  • If you use Microsoft Internet Explorer, in the "Tools" menu option, select "Internet Options" and access "Privacy".
  • If you use Firefox, for Mac in the "Preferences" menu option, selecting "Privacy", accessing the "Show Cookies" section, and for Windows in the "Tools" menu option, selecting "Options", accessing "Privacy" and then "Use a custom configuration for the history."
  • If you use Safari, in the "Preferences" menu option, select "Privacy".
  • If you use Google Chrome, in the top right, select "More", then "Settings". At the bottom, click on "Advanced settings". Once in this window, under "Privacy and security", click on "Content settings" and then on "Cookies".

Notwithstanding the foregoing, keep in mind that the deactivation of cookies may affect the correct functioning of certain sections of the website.